Shipping policy

Shipping Policy

Processing Times

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-volume periods, launches, or promotional events, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery timeframes:

  • Australia: 2–8 business days
  • International: 7–21 business days

Delivery times are estimates only and may vary depending on postal carriers, customs processing, weather events, or other external delays.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking details where available.

Customers are responsible for monitoring tracking updates after dispatch.

Incorrect Shipping Information

Customers are responsible for ensuring shipping details are accurate at checkout.

ÉALÚ Fightwear is not responsible for orders shipped to incorrect addresses provided by the customer.

If a parcel is returned to us due to incorrect shipping information, additional shipping fees may apply before re-delivery.

International Shipping

International customers may be subject to customs duties, taxes, import fees, or other charges imposed by their country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Lost or Delayed Parcels

ÉALÚ Fightwear is not liable for shipping delays caused by:

  • Postal carriers
  • Customs clearance
  • Weather events
  • Industrial action
  • Other circumstances outside our control

If your parcel is significantly delayed or appears lost, please contact us and we will assist where possible.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damage
  • A description of the issue

Email: hello@ealufightwear.com